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Manager, Shared Services in Plymouth, MI at Horizon Global

Date Posted: 7/4/2018

Job Snapshot

  • Employee Type:
  • Location:
    Plymouth, MI
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:

Job Description


The Manager of Shared Services is responsible for overseeing and supervising the accounts receivable and accounts payable departments.  This role is expected to develop and maintain departmental processes, procedures, policies, and practices to ensure accuracy and completion of customer master data maintenance, credit management and collections processes, monthly reports, customer dispute resolution activities, and other accounting projects for cash applications and customer account management.  

The ideal candidate will display an extraordinary attention to detail with appreciation for the larger strategic objectives of the company, working in a fast-pace environment.  Strong interpersonal communication skills, both written and verbal, will be used daily.  Responsible for developing and presenting departmental metrics to upper management, external auditors and business partners. 


  • Provide oversight of AR/AP function for timeliness, accuracy, and analysis.  Ensure changes in business operations are accurately represented in the financial results, analysis, and communication.
  • Oversee credit management, collections, payment, and cash application activities (e.g. customer master data maintenance, postings, invoices, negotiations etc.)
  • Perform an in-depth analysis and review of AR transactions and prepare related reports for senior management.
  • Oversee and manage escalations for customer dispute resolution and collections initiatives.
  • Supervise the development and distribution of documentation for all AR processes and reports.
  • Direct and initiate the process for the creation of new customer accounts.
  • Evaluate company practices, policies, and procedures for collections, credit management, and cash applications.
  • Conduct monthly meetings and review effectiveness of customer account(s) management.
  • Lead continuous improvement programs and promote team efforts and objectives.
  • Manage, develop and assess direct reports. Includes completion, identifying high performers and preparing individuals for future roles.
  • Maintain a key role in developing and documenting policy and procedures for the finance team.
  • Communicate regularly with operational business partners to identify issues and areas for operational improvement, share knowledge about financial trends and upcoming changes.
  • Provide leadership and set team vision in alignment with overall department and corporate objectives so that operational objectives are established and brought to a successful conclusion.
  • Effectively partner with cross-functional teams to support business initiatives, drive process improvements and implement best practices.
  • Perform special projects/analysis as requested by management.


  • Must be customer focused and collaborative, highly organized with the ability to manage multiple projects simultaneously, able to work effectively under pressure, and use independent judgment
  • Bachelor’s degree in Accounting or Finance highly preferred.
  • 5+ years of experience in Accounts Receivable or comparable position experiences
  • 2+ years of managing/directing others in addition to delegating/tracking independent work assignments
  • Strong organizational and time management skills and the ability to balance a large group of diverse projects simultaneously with excellent attention to detail.
  • Experience in the Consumer Products or Automobile industry preferred
  • Ability to collaborate and communicate effectively within cross-functional teams.
  • Excellent leadership and team building skills. 
  • Ability to resolve complex problems positively and professionally.
  • Excellent interpersonal, decision-making and analytical abilities
  • Excellent verbal and written communication skills
  • Prior experience in Manufacturing and/or Commercial Finance a plus.
  • Excellent computer skills (Microsoft Office) and advanced ability in using and customizing financial system and add-on tools to maximize reporting efficiency


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